Contact Us - 800-849-8446 | thinkmedical@earthlink.net

FREQUENTLY ASKED QUESTIONS

FAQ – Wedges

Why are there so many sizes?

Different sizes meet different needs. Our Bariatric is for patients weighing up to 500 lbs. Our longer wedges are used for off-loading and body alignment. Our shorter wedges are used for standard off-loading.

What's the difference between heat sealed and sewn wedges?

From a practical viewpoint, the efficacy of both types of wedges is the same. Both perform extremely well. Each has the same foam core for different weight requests. We have had sewn wedges to last up to eight years and we expect our heat sealed wedges to perform as well.

We had a customer request to provide a heat sealed group of wedges. The infection control nurses had decided that a “completely intact surface” which “let nothing in and nothing out” was desirable.

We upgraded the nylon and vinyl in order to obtain the requested heat seal.

Here is a side by side comparison:

Sewn                                            Heat Sealed
Needle holes                                   No needle holes
Non-wicking thread                      No thread
Non-stretch nylon                         Stretch Nylon
Low slip vinyl bottom                   Super Grip vinyl bottom
Fluid resistant                                Fluid resistant

Both of these maintain our mission of optimal off-loading and quality products.

How do you clean the wedges or the other covered positioners?

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.
  • Latex Information
  • Our Positioners are latex free.

FAQ – Enzymatic Rain Odor Eliminator

How can one product be used for so many different odor problems in so many different situations?

Enzymatic Rain is a naturally formulated product designed to safely eliminate any external ORGANIC odor from any organic source.

Can Enzymatic Rain be used on skin?

Yes, Enzymatic Rain can be used to clean the skin from incontinence problems, odorous exudate from smelly wounds or any other organic odor on the skin.

Can I really get organic odors out of fabric and vinyl upholstery?

Yes, Enzymatic Rain will stop organic odors in upholstery. Several applications may be needed, depending on the severity of the problem. Please color test before using.

Is Enzymatic Rain safe for cleaning my stoma and surrounding skin?

Yes, Enzymatic Rain is safe for cleaning a stoma and surrounding skin. You may also find that you will get a better seal with your wafer.

How much Enzymatic Rain do I use to deodorize my pouch?

The amount needed depends on your diet, medications, and so forth. Generally, we suggest that you saturate one or two cotton balls with Enzymatic Rain and drop them in the bag. You may also pour or spray Enzymatic Rain into your pouch according to your needs. In addition, you will find that Enzymatic Rain will enhance the emulsification of pouch contents for easier emptying.

Is it true that Enzymatic Rain can stop cancer odor and necrotic wound odor?

Yes, Enzymatic Rain may be sprayed directly into any odorous wound to stop odor.

FAQ – Rainfresh Odor Eliminator

What services do you provide?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

How long will it take?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

How much will it cost?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Will it work in all popular browsers?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Do you provide aftersales support?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

What services do you provide?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

How much will it cost?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

FAQ – Tough Guy Foot Floaters

Is there any latex in this product?

Foot floaters are latex free.

Does fluid soak through the cover?

The cover is resistant to fluids.

How long should a Foot Floater last?

If properly maintained, a Foot Floater should last for 18 months or longer, a tremendous Value.

Does one size fit all patients?

Different patients have different needs. We have three designs to off-load heels depending on the patient’s situation.

How do you clean the cover?

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

Do your products contain latex?

Our Positioners are latex free.

Are your products fire retardant?

Think Medical, Inc. uses polyurethane foam.  This foam meets the standard for all medical products containing polyurethane foam which is stated in California Bulletin #117.

The cover is blue nylon.  This material meets the industry standards for hospital and nursing home use, specifically NFPA 701, plus it is certified to meet anti-microbial, water-proofing, and breathability standards. The cover may be cleaned with a mild soap or disinfectant.

Anti-microbial
An anti-microbial is in both the polyurethane foam and the blue nylon cover.  The anti-microbial activity is designed to last through-out the effective life of the product.